Assistance

• An informal fact-finding process used to address a complaint involving a request for assistance or a request for information.
• IGs encourage personnel to allow their chain of command to solve problems at the lowest level.

• IGs assess, assist and enhance the ability of the command to effectively prepare for and to perform its assigned mission.
• IGs identify root causes of problems, and apply a compliance oriented or systemic approach measured against an established standard.

Investigations

• A fact-finding examination into allegations of impropriety or an adverse condition affecting the warfighting and mission capability of a command.
• IGs may investigate any violation of law, policy, or ethical standards, including but not limited to allegations of fraud, waste, abuse, and mismanagement.

​Teaching and Training

• IGs utilize knowledge and experience to assist in achieving and maintaining discipline and combat ready units.
• While inspecting, assisting or investigating, IGs improve the command by teaching and training others in policy and procedures.

Everyone has the right to contact an IG at any time, and no one may hinder an individual’s right to do so. Supervisors may not engage in reprisal or retaliatory measures against a person for contacting an IG. The easiest way to submit an issue or complaint is to contact us or to submit DA Form 1559, “Inspector General Action Request” through the following email address: usarmy.humphreys.2id.list.webig@army.mil. We answer all IG inquiries objectively, and we strive to maintain confidentiality as much as possible.

Please understand the IG complaint resolution process does not generally address issues covered by other grievance channels unless those avenues were improperly administered. Dissatisfaction with the outcome is not considered improper administration.